RETURN POLICY FOR RED LIGHT THERAPY DEVICES & PRODUCTS
For health and safety reasons, our Red Light Therapy devices and products cannot be returned.
Orders are not eligible for exchange or substitution.
Original shipping costs are non-refundable.
All products listed for Purchase, as Final, and or as Closeout Sale are non-refundable. Purchased Final/Closeout Sale items are NOT eligible for return.
All products listed as “Open-box” are non-refundable. These like-new products have been inspected by a Body Balance System technician and repackaged at our facility. Please note, these products have experienced use and may include minor cosmetic blemishes. Open-box products include a standard warranty, applicable to the original warranty, which is stated on the individual product page and user manual.
This return policy is limited to purchases from BodyBalanceSystemOnline.com. If you purchased your Body Balance System Device through an authorized retailer, please contact them.
*This applies to all orders inside and outside of the domestic U.S.
Mission Statement
For every product line we believe in and manufacture, Body Balance System always aspires to stand as a leader in quality and function. Our relentless pursuit revolves around offering the finest product available, coupling it with unparalleled value. The quest for excellence remains our guiding principle, and we are always focused on our commitment to achieving it.
Body Balance System devices and treatments are designed to enhance and promote a healthy lifestyle with the advanced and supporting technologies of red and infrared light therapy. These products are not intended to diagnose, cure, or prevent specific diseases of medical conditions. The Body Balance System website is for education and information purposes only and is not intended as medical advice or a substitute for medical advice. Body Balance System, LLC. does not intend these products to cure any physical, skin, or mental conditions solely from their use. A qualified health professional should always be consulted prior to using these products, and professional medical attention should be sought with regard to any serious or life-threatening conditions.
